At iBirds, we specialize in delivering customized technology solutions that drive business growth and enhance customer engagement. With over 15 years of experience, we offer a comprehensive suite of services designed to meet the unique needs of your organization.
 
															- Salesforce Consulting, Implementation & Support
- Customized CRM Solutions
- Mobile App Development
- E-Commerce Development
- Website Design & Development
- Digital Marketing Solutions
 
															 
															 
															 
															 
															 
															 
															 
															Why Clients Trust iBirds
 
					    			
					    							    		
				    		15+ years of consistent project delivery and customer success
 
					    			
					    							    		
				    		200+ certified experts with multi-domain experience
 
					    			
					    							    		
				    		Strategic presence in India and the USA
 
					    			
					    							    		
				    		Clients across healthcare, education, finance, and more.
 
					    			
					    							    		
				    		Flexible delivery: hourly, fixed, or augmented.
What is a Customized CRM?
A Customized CRM (Customer Relationship Management) system isn’t just software — it’s a smart, tailored solution that fits your business like a glove. Unlike one-size-fits-all platforms, a customized CRM is built around your unique processes, goals, and workflows — not the other way around.
Whether you're a startup or an enterprise, a custom CRM helps you:
- Track Every Lead & Sale – Stay on top of every opportunity, from first contact to closed deal.
- Automate the Busywork – Set up smart follow-ups, emails, and reminders so your team never misses a beat.
- Keep Data in One Place – All customer info, one dashboard — no more switching tabs or digging through spreadsheets.
- Make Smarter Decisions – Real-time analytics and reports give you the insights you need to grow faster.
- Integrate Everything – Connect seamlessly with your ERP, marketing tools, payment gateways, and more.
 
															How iBirds Helps Businesses Grow with Customized CRM Solutions
 
															 
					    			
					    							    		
				    		Campaign Management
We manage and optimize your multi-channel campaigns to ensure they perform at their best. Our services include email, mobile, and social media campaigns, delivering consistent and impactful messaging.
 
					    			
					    							    		
				    		In-Depth Consultation:
We study your business model, pain points, and customer journey to architect the right solution.
 
					    			
					    							    		
				    		Tailored Features:
Custom modules for sales, marketing, service, HR, or any other department — only what you need.
 
					    			
					    							    		
				    		Seamless Integration:
For a unified ecosystem, we connect your CRM with existing tools (ERP, Salesforce, payment systems, etc.).
 
					    			
					    							    		
				    		User-Friendly Interfaces:
Simplified, intuitive UI for better team adoption and productivity.
 
					    			
					    							    		
				    		Automation & Intelligence:
Automate repetitive tasks and use data insights to make informed decisions.
 
					    			
					    							    		
				    		Scalable Architecture:
Built to grow with your business, no matter the size or complexity.
Why Our Clients Love Us
Our clients love working with us, just read what they have to say!
WatConnect has streamlined our communication process with students like never before. From instant notifications to automated responses, everything is fast, reliable, and easy to manage. It has truly modernized how we engage with our campus community.— Sarita Maheshwari, Head of Star Infotech College
At Kalera Ayurveda, we are dedicated to bringing the healing power of nature to modern life. Our products are made from 100% natural herbs, rooted in traditional Ayurvedic science, and crafted to support immunity, balance, and overall well-being. — Dhananjay Singh Rathore, Head of Kalera Ayurveda
At Ummat Foundation, we strive to uplift underprivileged communities through education, healthcare, and sustainable growth. Guided by compassion and transparency, our efforts have transformed countless lives over the years.— Mohammed Arif Khan, Head of Ummat Foundations
Latest blog
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                                                                                                 October 20, 2025
                                                
                                                                                                	 
	                                                		                                                		 iBirds Software Services	                                                	                                                	
                                                
                                            
                                        
									  	
										                                                                                            
                                          
									Reasons 4 to Keep Commerce Inside Salesforce in 2025
                                                                                                 October 13, 2025
                                                
                                                                                                	 
	                                                		                                                		 iBirds Software Services	                                                	                                                	
                                                
                                            
                                        
									  	
										                                                                                            
                                          
									How to Create Validation Rules on Multi-Select Picklists
                                                                                                 October 6, 2025
                                                
                                                                                                	 
	                                                		                                                		 iBirds Software Services	                                                	                                                	
                                                
                                            
                                        
									  	
										                                                                                            
                                          
									
 
										 
										 
										 
										 
								 
								 
								 
								 
								